Trust & safety · FAQ
What happens to lost property left in the car?
Contact Kings within 7 days of leaving something in the vehicle. Lost property is held for 30 days then disposed of under UK law; return delivery is at your cost, either by Royal Mail or a collection you arrange.
How quickly should I get in touch?
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How quickly should I get in touch?
+As soon as you realise — within 7 days is the window given in the terms and conditions.
What happens after 30 days?
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What happens after 30 days?
+Unclaimed lost property is disposed of in line with UK law.
Who pays for returning the item?
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Who pays for returning the item?
+You do — either via Royal Mail postage or by arranging your own collection.
Who do I contact?
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Who do I contact?
+Email Kings with your booking date and details.
Related questions
Book a fixed-price transfer